Frequently Asked Questions
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What are the labor-only prices for customization?
Dial and/or Hands – AED 310 / $85
Crystal and/or Chapter Ring – AED 310 / $85
Bezel and/or Insert – AED 275 / $75 (includes gasket lubrication)
Day and Date Wheels – AED 460 / $125 (includes dial & handset installation)
Crown and Stem – AED 185 / $50 (includes gasket lubrication)
Movement Upgrade – AED 590 / $160 (includes dial & hands, crown & stem, day & date installation)
Caseback – Complimentary with other upgrades
Strap – Complimentary with other upgrades
Full Custom Assembly – AED 990 / $270 (includes everything above)
Movement Regulation – AED 185 / $50
Custom Engraving – Cost depends on design choice
Prices in AED and USD. Material costs not included.
How long does it take to receive my order?
Each watch is handmade to suit your individual preferences, which typically takes 7–10 working days. Some projects may take longer depending on parts availability. Once your watch is completed, shipping takes an additional 1–9 days, depending on your location.
Do you offer warranties on your watches?
Yes, all our watches come with a 1-year warranty covering manufacturing defects. If you encounter any issues, please contact us, and we’ll be happy to assist.
Are your watches water-resistant?
Yes, all our watches are designed with water resistance, but the specific depth rating depends on the model.
Do you offer international shipping?
Yes, we ship worldwide! If your country is not listed at checkout, please contact us, and we’ll do our best to arrange shipping to your location.